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The Heath & Company Philosophy
Integrity.
Trusted by hoteliers, asset managers and business owners, Heath & Company has earned its expert reputation by providing objective analysis, straight-forward conclusions and practical solutions for hotels, restaurants and private clubs.
Experience.
Each Heath & Company consultant has a minimum of ten years of operational experience with some of the world’s finest hotel companies in a variety of disciplines. This breadth of knowledge enables Heath & Company to provide client businesses with real world experience and real world solutions.
State-of-the-art Solutions.
Extensive research & development coupled with hands-on experience have enabled Heath & Company to develop an array of easy-to-use management tools crafted to measure and improve employee productivity in hospitality businesses.
Transparency.
Heath & Company always works in tandem with the client management team. Our work programs are completely transparent with client personnel participating actively in every type of assignment.
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Heath & Company’s OnTrack™ suite is a collection of integrated web-based productivity management tools designed especially for the hospitality industry. OnTrack™ provides on-site management with effective tools for managing labor costs. Key features include:
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Budgeting – Develop annual labor costs using the same assumptions used to manage the property on a daily basis. |
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Forecasting – accurately predict upcoming customer activity for the upcoming scheduling period. |
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Staffing guidelines – rational rules or guidelines for staffing each position at every level of business volume. |
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Proactive labor control - identifying daily labor requirements for every job at every level of volume. |
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Performance measurement – detailed comparisons of actual labor utilization to realistic targets. |
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Easy to read reports; exportable to PDF, HTML and Microsoft Word and Excel formats. |
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Flexibility – OnTrack™ tools can be configured to almost any situation, tracking any desired variable. |
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Works in tandem with property time & attendance systems including ADP’s TimeSaver® and Kronos® payroll systems. |
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Web-based platform affords easy review at the regional or corporate office level.
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NetProphet™ is a labor budgeting tool enabling management to employ precisely the same assumptions to develop annual labor budgets as they do to operate their hotel throughout the year.
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Develop standard labor hour (and dollar) targets for the entire budget year, or |
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Upload your hotel’s Excel based labor budget. |
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GamePlan™ is a unique, easy-to-use decision-making tool for predicting daily business volume:
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Designed specifically for hotel restaurants, bars, golf and spas. |
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Provides a logical methodology for accurately forecasting volume. |
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Unit managers are provided key decision-making information to develop and take ownership of their departmental forecasts.
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PeakPerformance™ provides easy-to-understand staffing guidelines for each job at every level of customer volume.
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Managers develop their own realistic staffing guides enabling them to achieve financial goals while meeting service expectations at all volume levels. |
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Generates realistic labor forecasts and staffing targets by shift, day, week and month based on forecasted business volume and staffing guidelines. |
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View labor cost performance by position, by department or by hotel. |
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TeamWork™ is a user-friendly automated scheduling tool for insuring that quality levels are maintained and financial objectives are achieved.
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Schedule employees to achieve productivity and financial targets based on forecasted volume and staffing guidelines. |
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Track hours, payroll dollars and productivity in an easy-to-use format. |
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Schedule employees working in multiple departments; even schedule and track contract employees. |
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InsideView™ Productivity Windows present the relationship between business volume and labor hours in a unique graphical format.
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Visualize actual labor utilization in relation to target hours and business volume. |
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View labor performance graphically for any seven-day, thirteen-week, or twelve-month period.
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PrimeTime™ OnTrack’s web-based state-of-the-art employee time and attendance solution coupling the latest facial recognition technology with fast, easy-to-use functionality.
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Fully integrated with the OnTrack™ labor management system. |
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Faster data / page loading than comparable web-based systems. |
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Simple low pricing includes:
- Unlimited licenses/usernames
- Customer service and support
- Unlimited payroll batches
- Data hosting
- Hardware maintenance
- Accrual and Payroll modules
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